Many of your requested more training on using HealthSherpa. I spoke with our HealthSherpa rep and he suggested we start with the following information and webinars. He said that he would be happy to do a live training, if we still had questions or needed assistance. After viewing the webinars below, if you still have questions please email them to me at heather@alabamahealthguidance.com. I will collect our questions and reach out to him at that point if needed.
What is HealthSherpa?
HealthSherpa is a California-based technology company focused on connecting individuals with health coverage. The site was initially developed as an alternative to research plans from Healthcare.gov. On December 4, 2018, HealthSherpa announced that it was the first company approved to utilize the Department of Health and Human Services’ innovative new Enhanced Direct Enrollment (EDE) technology, which permits private companies to carry out all enrollment and related activities for on-exchange health coverage. More than 36,000 agents and 4,800 agencies have adopted HealthSherpa’s free agency and broker platform.
How can I learn more about using HealthSherpa?
Live agent training sessions are available each month to help you learn about your HealthSherpa for Agents account & much more. You can access the webinar calendar
here.
HealthSherpa 101 and 201 Training Videos are available now!
*Some features mentioned in the videos below will not be available on the BCBSAL version of HealthSherpa.
Compliance and Consent Training is also available!
How can I find more answers?
Many questions can be answered using the Agent Help Center. Use the link below to access it or find it by clicking the question mark in the upper right corner of your HealthSherpa Dashboard.
Chapter 1 in our AHG ACA Handbook also has information, links, and videos about how to use HealthSherpa.
If you can't find the answers you need, please email me! heather@alabamahealthguidance.com
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